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FAQS

WHERE DO YOU CURRENTLY DELIVER?

We now ship to most destinations worldwide. If you don't see your homeland at the checkout just send us a quick note at hello@themoonandmars.co.uk

And remember, if it ships to an address outside the EU 20% is deducted as all prices include VAT!

HOW MUCH IS DELIVERY?

In the UK standard shipping is FREE! Shipping to the rest of the EU is £8, everywhere else is £10

CAN I PAY BY PAYPAL?

YES! We accept all major cards via Paypoint and also Paypal for United Kingdom orders! If you would like to pay by Paypal and you live outside of the United Kingdom please email and we can send you a Paypal invoice!

WHAT IF I'M NOT SURE ABOUT MY SIZE?

Just email us! We can take measurements for you if you're not confident -- AND we can work in the units of your choice -- cm, inches...you name it...easy, right?

IS IT SAFE TO SHOP ON THE MOON & MARS?

Security is hugely important for ecommerce. Please be assured your information is handled in a safe and private manner. The moon and mars uses the industry standard SSL (Secure Socket Layer) certificate by Thawte for secure online data transfer (http://www.thawte.com). In addition, payment details are processed securely through Paypoint (http://www.paypoint.com).

WHO ARE YOU GUYS? WHAT IS THIS PLACE?


The site was developed/designed by:
www.ch-6.co.uk

Our in-house photographers are the brilliant Lindstrom Effect:
http://www.thelindstromeffect.co.uk

Site illustrations by the peerless Lizzy Stewart:
http://www.abouttoday.co.uk

Lovely image of Saturn's moon Dione borrowed from NASA (no endorsement implied):
http://www.nasa.gov.

HOW CAN I CONTACT YOU?

Please send all general enquiries to hello@themoonandmars.co.uk. Otherwise check out the Contact page for more ways to get in touch!